Hey users!
As you are probably aware, we try and have our support online for as much as possible. Well, it is Easter. This means due to certain commitments outside of our 'computer' lives, we will have to close some functions of support during the Easter Period. Below is how this is going to work.
Email Times
You will be able to email us at any time throughout the Easter Period. Please consider that it may take a bit longer for a response. You WILL receive a response within 48 hours of your email. If you are not sure what our email address is, it is: choboticalhelp@consultant.com
Twitter Times
Once again, you will be able to send us direct messages and tweets to us throughout
the Easter Period whenever you want. There is just one downer! You may have
to wait up to 24 hours to receive a response.
the Easter Period whenever you want. There is just one downer! You may have
to wait up to 24 hours to receive a response.
Live Support [Pure Chat]
As this is Live Support, we can not be online as we have other commitments. This
will be the main support function affected. Firstly, Live Support is the little widget
you see on the right bottom corner of your screen. You can also use it via
this website: www.purechat.com/w/chsupport. If we are offline,
will be the main support function affected. Firstly, Live Support is the little widget
you see on the right bottom corner of your screen. You can also use it via
this website: www.purechat.com/w/chsupport. If we are offline,
you will have an option to send us an email. Feel free to do so VIA that.
Below are the times that are affected during this Easter Period.
Thursday 17th April- Due to personal commitments, support will be closed until 12:45pm.
Friday 18th April- Due to 'Good Friday' in the Easter Period, our support will be closed from 8am until 1pm.
Saturday 19th April- Not Affected- Normal Times.
Sunday 20th April- We will be online for part of the day, probably around the Afternoon. This is due to Funnyguy2's birthday. He will have a dinner to go out to and personal family time.
We do apologise for this inconvenience this may have caused. Please remember that this blog is only run by 1 person at the moment, until we get bigger.
If any more times get affected as we move through the Easter Period, there will be a tweet on our twitter account regarding this.
Funnyguy2
Chobotical Help Founder/Lead Support
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